Testimonials

"This place is fantastic! Great selection, no pressure, high quality, good price point, amazing customer service and extremely knowledgeable staff. ...Ryan was extremely helpful when it came to selecting the material for my couch.
I highly recommend them if you’re looking for similar experience and will definitely be back for all future purchases. "

Whitney Saunders

"Very positive experience. Extremely knowledgeable staff and was able to answer all of our questions. The gentleman we worked with was extremely nice and respectable.... Really enjoyed that it was NOT a "pressure to buy" environment. If you're looking for furniture I would highly recommend stopping by and checking out what is available"

Kenneth Martin

"Where do I begin?!! Bill was super helpful when I was shopping for the sectional. I came in to the shop quick to take a look around and found the perfect sectional ... for an amazing price. I had been looking around for a few months now with no luck. He had it delivered and put together. There was a small tear on one of the pieces of the sectional. He said no problem and a few days later sent another piece to replace the torn piece. The delivery men were great to work with as well. I won’t be looking anywhere else for furniture going forward! Thank you all! We love our new sectional 🫶🏻"

Jenny Brenneman

"Gosh where to start? My experience here was superb from the minute I walked in. The store is bright and clean, with a large selection of furniture without being ... overly crowded. After a few minutes I was greeted by Bill with a smile, and a friendly demeanor. We chatted for a few minutes and he was just super nice and helpful. I found the most beautiful sofa and loveseat set in an unusual color that I was looking for but had lost hope of ever finding without waiting for custom build. The price was decent too. If you want a great furniture shopping experience with knowledgeable and super friendly people, then stop in at Furniture Gallery NW in Salem OR."

Diane Whittier

"I just want to give a shout out to Furniture Gallery NW and the GREAT no pressure service I received from Ryan while purchasing our new couches. Ryan was very... friendly and knowledgeable which made the whole process smooth and easy. I also want to give a quick shout out to Terry! On Ryan's day off, Terry was great to deal with and helpful with getting my delivery lined up. Furniture Gallery NW will be the place I send all my family and friends to along with where I will be purchasing any furniture in the future!!"

Shae Edwards

"I recently had a fantastic experience shopping at Furniture Gallery NW. From start to finish, everything about my visit exceeded expectations....

**Selection and Quality:**
The store boasts an impressive variety of furniture styles, from modern to classic, ensuring there's something to suit every taste and budget. Each piece is crafted with attention to detail and high-quality materials, making them both durable and stylish.

**Customer Service:**
The staff at Ryan and Terri were knowledgeable and incredibly helpful. They guided me through the showroom, offering valuable insights and answering all my questions without any pressure to buy. Their friendly demeanor and expertise made the shopping experience enjoyable and stress-free.

**Overall Experience:**
I can't recommend Furniture Gallery NW highly enough. Whether you're furnishing a new home or looking to upgrade your current decor, this store is a must-visit. The combination of excellent customer service, top-notch quality, and a wide selection makes it stand out from the rest.

I'll definitely be returning to Furniture Gallery NW for any future furniture needs. Thank you for such a wonderful experience!"

Cathy Valderrama

" love this place! We bought a love seat for my Mom back in March at a VERY good price. She loves it . So I'm back to buy a sofa for myself. Ryan was very helpful ... in answering my questions and showing me all the options. I spent quite a bit of time "butt testing" most of the seating until I decided on one of my early choices. Will I come back? Oh heck yeah! Will I recommend? 7 stars, Baby!!!!!"

L Talley

"Super low pressure environment. Bill (owner) ended up giving me his card when we couldn't find what we were looking for. We were looking for a very specific size ... and shape of dining table. He just said if we found it elsewhere to give him a call or email to see if he could beat the price. After a few weeks, we found a table that we wanted at a competitor, but we weren't happy with how pushy their sales team was. I sent Bill an email and he was able to order me the same item for 20% less. We will be back for our future furniture needs!"

Amy Wick

"Not a better place to buy furniture! We visited numerous furniture stores in the valley and the selection, prices and most importantly the service was far superior ...at Furniture Gallery NW! Ryan and Terry were incredibly honest and helpful. They even had samples we checked out to make sure the colors worked in our home. Skip the others and go buy your furniture here!"

Sarah Owre

"This place is a fantastic place to buy furniture! After an exhausting day of looking at couches at 5 different stores with too many salespeople to count, Ryan really ... went above and beyond find a new couch for my new apartment. He gave us the ability to customize the couch to exactly the way we wanted, was extremely personable with my entire family, and even price matched our couch with other stores we visited earlier in the day. You can tell he really goes that extra mile to give the best customer service possible, and I can’t recommend it enough!"

Drew V

"It's not often that I feel a review of a company and its staff is truly warranted. This is one of those times that it is.
Ryan with Furniture Gallery NW ... was very knowledgeable about the products on offer. He was extremely patient, welcoming and provided old world quality professional service without a hint of buying pressure.
The selection of furnishings available in the store are extensive, top quality, locally produced, and are sold at reasonable prices. It was a pleasure to conduct business with Ryan and Furniture Gallery NW. This store will be my top consideration for any future furnishing needs.
Ryan, thank you for your excellent customer service."

Michael Ring

"My husband and I have been on the hunt for furniture. Not only were we turned off by prices but everything was going to take forever to come in.
Then we came into ... Furniture Gallery NW after seeing our friends had just bought couches here we decided to check it out.
Immediately we were greeted by Terry - who offered knowledge to us about the pieces on the showroom floor. He then left us alone to cruise through the store and try some things out.
We then found a couch we loved, and in Sale Price range to boot. He went over the quality and warranty of the furniture, making sure that we knew how to care for the furniture and what options were available to us payment wise.
He was very friendly, service was quick, and non-pushy. Terry was awesome to work with, very eager to help and personable. We will certainly send other people here for reference!
And we will certainly be back if we are needing anything in the future!

-The Reeves Family!"

Emilee Jo